Online Bible Studies FAQ

I can't find my confirmation email with the free downloads. Was it sent?

You should receive the confirmation email from us within 24-48 hours after signing up. If you don’t see it in your inbox, check your spam or junk email folders. Look for sender name Bible Gateway and sender email address BibleGateway@e.BibleGateway.com.

Gmail users, please be aware that the email may be in the Promotions tab. If you still can’t find the email, you can try to register again (make sure there are no typos in your email) or contact our customer support team at Support@BibleGateway.com – they’d be happy to help you!

What is the difference between Study Gateway's free studies and the paid subscription?

Study Gateway subscribers have online streaming video access to our complete library of hundreds of video Bible studies.

Here at Bible Gateway we offer short-term free video studies to do individually or as a group. These video studies are only available for free for a limited period.

If you want access to the full Bible study video library at any time, we offer monthly paid subscriptions for both individuals and churches at Study Gateway. For more information on the paid subscriptions, visit their site here

I want to invite other members of my church or small group to join the study. What is the best way to do that?

It’s easy! Simply send the registration page link in an email and they can sign up!

I don't live in the USA and want to do this Bible study. How can I obtain the materials please?

Anyone with Internet access can watch the videos for FREE week by week and follow along with our weekly emails. If you are outside the U.S., you may still order the materials through Christian Book Distributors, though you may see a higher international shipping charge.

I'm already part of a small group at church. How can we do this study with you?

All the online activities associated with this study are optional. You can still structure your group like a traditional Bible study using the free downloads we’ve provided and the study materials in the book.

Feel free to follow our study calendar and meet every week to access the free videos per the study schedule we’ve provided. If you wish set up your own schedule and go at your group’s pace, you may purchase the DVD of the study instead!

What communication can I expect to receive? I don't want to be inundated with emails.

After signing up you’ll receive an email a week as you’re going through the study. We’ll keep you updated on the assigned reading for the week and where to watch your companion videos. You’ll also receive emails from our partners at Bible Gateway with related deals, Bible study updates and more!

Is this something I could do via Skype? I am looking for a study to do with my friends, but we are in different cities.

Absolutely! The weekly videos will be available online so you could get on Skype (or Google Hangouts, iChat, or whatever), watch them at the same time, then talk and process through the questions and each week’s reading together. We love this idea! What an awesome way to bond with friends across the miles!

Any other questions?  

Contact our helpful Customer Support Team Monday through Friday – 7:30am to 4pm PST – Support@BibleGateway.com

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